Never lose a phone order to a busy line again.

Gohlem answers every call with your live menu, captures the order, and sends transcripts and tickets to your team — while Square, Toast, or Clover stays the source of truth.

  • Live POS menu sync via webhooks
  • Call history with transcript and recording
  • Orders extracted automatically at hang-up

Typical onboarding: under 15 minutes · No credit card required

Gohlem — Downtown location

Call history

Last 24 hours · 47 calls · 38 orders

+1 (415) 555-0142

2 min ago

4:12 · Order placed

+1 (415) 555-0198

18 min ago

2:45 · Completed

+1 (415) 555-0133

1 hr ago

6:01 · Order placed

Live transcript

Agent: Thanks for calling Joe's — what can I get started for you?

Caller: Two large pepperoni, one Caesar salad, pickup in twenty minutes.

Agent: Got it — $34.50 total. I'll send that to the kitchen now.

Order extracted

2× Large Pepperoni · 1× Caesar Salad

$34.50 · Pickup

24/7

Coverage on your line

<2 min

Average setup per step

3

POS systems supported

100%

Calls logged with transcript

Missed calls are missed revenue — especially during rush.

Customers do not wait on hold. They call the next place on the list. A generic answering service cannot take a modified pizza order from your actual menu.

What changes with Gohlem

  • Before

    Voicemail and callback chaos

    With Gohlem

    Instant pickup with brand-consistent greeting

  • Before

    Staff interrupted during service

    With Gohlem

    Phones handled while focus stays on the floor

  • Before

    Orders scribbled on paper

    With Gohlem

    Structured tickets synced to your workflow

Everything you need to run voice ordering at scale.

From first sync to last call of the night — one portal for menus, agent behavior, operations, and reporting.

Real-time menu sync

Square, Toast, and Clover webhooks update your catalog the moment items change. Your voice agent never quotes a discontinued special.

Structured voice orders

When a call ends, line items, modifiers, and totals land in your portal — not a messy note someone has to re-type.

Full call intelligence

Duration, timestamp, transcript, and recording on every interaction. Resolve disputes and coach your agent with real data.

Agent you control

Set display name, greeting, and house rules in plain language. No black-box prompt engineering required.

Operator-first dashboard

One place for POS status, sync health, calls, and orders. Designed for owners and managers, not engineers.

Enterprise-ready foundation

Role-based access, multi-location support, and admin visibility across every restaurant on the platform.

Your POS stays in charge. Gohlem listens.

Connect once, sync your catalog, and let webhooks keep the voice agent aligned with what guests can actually order.

Square

Catalog, modifiers, webhooks

Toast

Menus v2, tax rates, events

Clover

Items, modifier groups, sync

Go live in four deliberate steps.

01

Create your account

Verify your email, set a password, and register your restaurant in under two minutes.

02

Connect your POS

Paste API credentials, run an initial menu sync, and register webhooks for live updates.

03

Configure your agent

Name, greeting, and special instructions — how your team would train a new hire on the phones.

04

Route calls to Gohlem Voice

Your Twilio number hits the voice stack; completed calls and orders flow back to this portal automatically.

Built for independent restaurants & growing groups

“We stopped losing Friday night calls. The agent knows our menu better than the weekend hire — and every order shows up in the portal with a transcript.”

— Operations lead, multi-location pizzeria

Common questions

Does Gohlem replace my staff?

No — it handles routine phone orders so your team can focus on in-store guests and complex requests. You can transfer to a human anytime.

Which POS systems are supported?

Square, Toast, and Clover today, with menu sync and webhook-driven updates for each.

Where do calls actually run?

Audio and AI run on Gohlem Voice (your deployed stack). This portal is the control plane: menus, settings, calls, and orders.

How fast does the menu update?

As soon as your POS fires a webhook — typically seconds. You can also trigger a manual sync from the dashboard.

Put your phone line on autopilot — without losing the human touch.

Create your account, connect your POS, and configure your agent today. Your voice stack keeps answering while you run the dining room.